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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lyle Wilson

Lyle Wilson

September 25, 2026

5  out of  5
rating by Lyle Wilson
"Olivia is great! She responded very promptly to a last-minute request I had recently to change my policy and I very much appreciate it!"
We responded:
"Lyle, thank you for taking the time to leave us a review! I'm happy to hear that Olivia was able to assist you quickly with your policy change. We appreciate your kind words and your support. Let us know if we can help with anything else!"
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Kisha Bowles

September 22, 2026

5  out of  5
rating by Kisha Bowles
"I had. Pleasant experience talking with Mr Kendall today. He was SO patient and knowledgeable which made my experience easy and we were able to solve the issue quickly. His calm deamoner def made me feel better. Thanks again for being Kind"
We responded:
"Thank you, Kisha! I'm happy to hear that Kendell made your experience smooth and stress-free. We always aim to provide patient and knowledgeable service, and it's great to know Kendall delivered just that. We're here if you need anything else!"
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Heather

September 16, 2026

5  out of  5
rating by Heather
"I had an absolutely wonderful experience working with Beth at State Farm! She was incredibly helpful, professional, and genuinely a joy to work with. She took the time to explain everything thoroughly and accurately, making sure I understood my coverage and answering every question I had with patience and kindness.

Beth made the entire process of getting my insurance set up feel easy and stress-free. It's clear that she truly cares about her customers and takes pride in what she does. I couldn't have asked for a better experience!

Thank you so much, Beth, for all your help! You are absolutely amazing! ❤️"
We responded:
"Thank you, Heather! I'm so happy to hear about your positive experience with Beth. It's wonderful to know she made the process smooth and stress-free for you. We take pride in providing helpful and professional service, and your feedback means a lot to us. Feel free to reach out if you need anything else!"
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Laura Newsom

September 15, 2026

5  out of  5
rating by Laura Newsom
"Beth was great to work with! She explained each aspect of my policy clearly to where I understood. Would highly recommend!"
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Beth was able to explain your policy so clearly. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Profile photo of Tina Douglas

Tina Douglas

September 14, 2026

1  out of  5
rating by Tina Douglas
"I signed up for a renters policy online and was assigned this agency. It took several emails and calls to get a response - I live in VA and this office in DC . Needless to say I will be looking for coverage elsewhere when the quarter is over"
We responded:
"Thank you for your feedback, Tina. I'm sorry to hear about the difficulties you experienced in getting a response from our office. We strive to provide timely service, and it's clear we fell short in your case. Please reach out directly if there's anything we can do to address your concerns."
Profile photo of Monica Ruffin

Monica Ruffin

September 11, 2026

5  out of  5
rating by Monica Ruffin
"Mr Kendall very helpful, very polite, he listens very well. understanding and provide excellent customer service I love the service that he provides everytime I call. Great job StateFarm."
We responded:
"Monica, thank you for taking the time to leave us a review! I'm happy to hear that Kendall has been helpful and polite, providing excellent service whenever you call. We appreciate your kind words and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Maleena

Maleena

September 10, 2026

5  out of  5
rating by Maleena
"I’ve been with State Farm in the past and their customer service is always on point! They genuinely care about their customers and are always transparent. I especially appreciate the State Farm representative Aris, who assisted me with my car insurance, he was very pleasant and kind every time we spoke. Takes customer service to another level 10/10 !

Update:

A year later and I’m still happy with Chris Miller and his staff!
Special shout out to Beth for helping me keep up to date on my account and helping me with upgrading my life insurance and explaining my options throughly 😄! She made it very easy and simple and was also very nice !"
We responded:
"Thank you for your review, Maleena! I'm happy to hear that you've had such a positive experience with our team. Aris will be delighted to know his efforts made a difference in your experience. We’re committed to providing transparent and caring service to all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Jessica Jones

Jessica Jones

September 4, 2026

5  out of  5
rating by Jessica Jones
"Ms Beth has been exceptionally advisor for State Farm. She is willing to answer any questions I have over the phone discussion. She deserves a 5 star for great customer service."
We responded:
"Jessica, I'm glad to hear that Beth has been such a helpful advisor for you. We always aim to provide great customer service, and it's wonderful to know Beth is making a positive impact. Thanks for choosing us!"
Profile photo of Jonathan Ward Sr.

Jonathan Ward Sr.

September 4, 2026

5  out of  5
rating by Jonathan Ward Sr.
"I want to personally thank Kendell Simon, for helping me with my motorcycle insurance policy,
I was very impressed with his knowledge, kindness and willingness to help me… Again Thank You!"
We responded:
"Thank you, Jonathan Ward Sr.! I'm happy to know you were impressed with the assistance you received for your motorcycle insurance policy. We appreciate your feedback and are always here if you need anything else!"
Profile photo of Daniel Burke

Daniel Burke

September 3, 2026

5  out of  5
rating by Daniel Burke
"Had a very smooth customer service experience getting a car transfered to my name and an account set-up for the insurance. Very polite and professional and did a good job talking me through my options without getting pushy on unnecessary extras"
We responded:
"Thank you, Daniel! I'm happy to hear that your experience with transferring and setting up your insurance account went smoothly. It's great to know that you felt informed about your options without any pressure. We're always here to help if you need anything else!"
Profile photo of Mohammad Jawed Hassani

Mohammad Jawed Hassani

September 3, 2026

5  out of  5
rating by Mohammad Jawed Hassani
"I would like to express my sincere appreciation to Olivia Crespo for providing excellent customer service today. She was professional, courteous, attentive, and helpful throughout the entire interaction. Olivia went above and beyond to assist me, and her dedication made the experience smooth and positive. Thank you, Olivia, for your outstanding service."
We responded:
"Thank you, Mohammad, I'm really glad to hear that Olivia provided you with such excellent service. We strive to make every interaction smooth and positive, and it's great to know Olivia went above and beyond for you. We're here if you need anything else!"
Profile photo of Thayshia Danglade

Thayshia Danglade

September 2, 2026

5  out of  5
rating by Thayshia Danglade
"Olivia was great agent representing State Farm she was very helpful and understanding"
We responded:
"Hey, Thayshia! Thank you for recognizing Olivia’s helpful and understanding approach while assisting with your auto insurance. We appreciate hearing that she made the process quick and easy for you!
"
Profile photo of R Brooks

R Brooks

September 1, 2026

5  out of  5
rating by R Brooks
"She was beyond friendly and helpful, and was able to put my options into perspective. Also helped set up an appointment for financial planning"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you found the assistance friendly and helpful, and that we could provide clarity on your options. It's great that we could also help set up your financial planning appointment. We're always here if you need anything else!"
Profile photo of S

S

September 1, 2026

5  out of  5
rating by S
"Beth was very easy to work with, kind, and made getting insurance for my new car very simple. 100% recommend!"
We responded:
"Thank you! I'm glad to hear that our team made getting insurance simple and pleasant. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Kelvin Johnson

Kelvin Johnson

August 31, 2026

5  out of  5
rating by Kelvin Johnson
"Beth did a great job gathering info and helping me resolve a situation. Great job Beth."
We responded:
"Thank you, Kelvin! I'm glad we could assist you effectively and help resolve your situation. We appreciate your feedback and are always here to help if you need anything else!"
Profile photo of Brian Reid

Brian Reid

August 21, 2026

5  out of  5
rating by Brian Reid
"amazing 20 stars"
We responded:
"Brian, thank you for the enthusiastic review! I'm so happy to know you had such a positive experience with our office. We're always here if you need anything else!"
Profile photo of Diane Kern

Diane Kern

August 20, 2026

5  out of  5
rating by Diane Kern
"I contacted my agent's office and spoke with Ms. Olivia Crespo regarding a notice of cancellation of my auto insurance, for which I had paid. She very efficiently checked and verified my payment; assured me that my auto insurance policy was still in effect; and sent me the documentation for my records. I appreciated her personable and attentive manner."
We responded:
"Thank you, Diane! I'm happy to hear that Olivia was able to assist you efficiently and provide the reassurance you needed about your insurance. We always strive to offer attentive and personable service. Let us know if we can help with anything else!"
Profile photo of Phyllis Hines-Perdue

Phyllis Hines-Perdue

August 19, 2026

5  out of  5
rating by Phyllis Hines-Perdue
"I am very pleased with assistance that I received today from State Farm. Their agent, Beth McKellar, provided excellent service, helping me to quickly obtain a comparable home insurance policy that was far less than I was paying to my prior insurer. I highly recommend them."
We responded:
"Thank you, Phyllis, for sharing your experience! I'm happy to hear that our team was able to assist you in finding an insurance policy that suits your needs and saves you money. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Brad Christensen

Brad Christensen

August 18, 2026

5  out of  5
rating by Brad Christensen
"Moving from Utah to Washington DC and contacted Chris Miller office. Olivia responded and was super quick to get my new policies arranged and at very good prices!!!"
We responded:
"Brad, thank you for taking the time to leave us a review! I'm happy to hear that Olivia was able to assist you with your move and get your new policies set up quickly and affordably. We appreciate your feedback and are here if you need anything else!"
Profile photo of Donna Diana

Donna Diana

August 13, 2026

5  out of  5
rating by Donna Diana
"I’ve been unhappy with STATE FARM for some time not. But this morning, I had to call to add a car, the young lady I spoke with was more than helpful. She took the time to go over my policy with me. We made a few changes, and I am no longer looking to change insurance agents.!"
We responded:
"Thank you, Donna! I'm glad to hear that our team was able to assist you and make the necessary adjustments to your policy. It's important to us that you feel confident and satisfied with your coverage. We're here to help if you need anything else!"
Profile photo of Jason Glover

Jason Glover

August 10, 2026

5  out of  5
rating by Jason Glover
"Beth was exactly what I needed during a crisis. She helped me not only work through a nuanced problem across state borders, but also helped adjust my coverage to be far more helpful going forward."
We responded:
"Thank you, Jason! I'm really happy to hear that we were able to assist you during such a challenging time and make sure your coverage is more beneficial for you. We always aim to provide the best support possible. Let us know if we can help with anything else!"
Profile photo of Anna Quattrone

Anna Quattrone

August 7, 2026

5  out of  5
rating by Anna Quattrone
"Great customer service from Beth to help me switch my insurance policy!"
We responded:
"Anna, thank you for taking the time to leave us a review! I'm happy to hear that Beth provided you with great customer service while helping you switch your insurance policy. We're here to make the process as smooth as possible. Let us know if we can help with anything else!"
Profile photo of Mateka Jefferson

Mateka Jefferson

August 3, 2026

5  out of  5
rating by Mateka Jefferson
"Aris was so great to work with so professional and knowledgeable"
We responded:
"Mateka, thank you for taking the time to leave us a review! I'm glad to hear that Arismaldi provided you with such professional and knowledgeable service. We strive to make every experience a positive one. Let us know if we can help with anything else!"
Profile photo of Eyob M

Eyob M

July 29, 2026

5  out of  5
rating by Eyob M
"Thanks for the insura.ce advice for more than 10 years with Chris Miller Insurance Agency. Great business!"
We responded:
"Thank you, Eyob, for your review and for being with us for over a decade! I'm happy to know that our advice has been helpful to you. We appreciate your continued support! Let us know if we can help with anything else!"
Profile photo of Nick Peacemaker

Nick Peacemaker

July 28, 2026

5  out of  5
rating by Nick Peacemaker
"Beth was very helpful with getting something updated on my policy."
We responded:
"Nick, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with updating your policy. We're here to make things easy for you. Feel free to reach out if you need anything else!"