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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tsegaye Worku

May 4, 2026

5  out of  5
rating by Tsegaye Worku
"Excellent service!!!!"
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Mariah Clark

May 1, 2026

1  out of  5
rating by Mariah Clark
"Poor customer service. Had to call 5 times to get the paperwork I should’ve gotten in the first call. Chris is very unprofessional and lacks empathy. Which is very unfortunate because the original person I spoke with was amazing but the lack of awareness and understanding is unreal."
We responded:
"Mariah, I appreciate your feedback and am genuinely sorry to hear about your experience. It's concerning to learn about the repeated calls and the issues you faced with our service. I assure you that this is not the standard we strive for, and I will address this with our team to ensure improvements. Please feel free to reach out directly to our office if there's anything specific we can do to assist you further."
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Rob Rodriguez

May 1, 2026

5  out of  5
rating by Rob Rodriguez
"Kiara was super helpful and very detailed when explaining the process. Thank you always!"
We responded:
"Thank you, Rob! I'm happy to hear that Kiara was able to assist you with such detail and care. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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kevin Frazier

April 29, 2026

5  out of  5
rating by kevin Frazier
"I've been a state farm customer for decades concerning my car insurance but now for the first time I had to purchase home insurance and bundle and with the help and professionalism of Olivia she made everything seamless and stress free today was a good day"
We responded:
"Hey, Kevin! I appreciate you being with us for so many years for your car insurance and trusting us now with your home insurance as well. It’s great to hear Olivia was able to help bring everything together and make the bundle process feel easy and stress-free. We’re grateful you chose to expand your coverage with us and that your experience made today a good one."
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meseret bule

April 24, 2026

5  out of  5
rating by meseret bule
"I have been very satisfied with Chris Miller Insurance Agency here in Washington DC. Great Remarkable Serviice!!"
We responded:
"Thank you, Meseret! I'm happy to hear that you are satisfied with our service here in Washington DC. Your feedback means a lot to us, and we're committed to maintaining the level of service you appreciate. Let us know if there's anything else we can assist you with!"
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Leonora M Taylor

April 24, 2026

5  out of  5
rating by Leonora M Taylor
"I've been with this StateFarm agency ever since my 29 year old was a baby; I must say that I've had some highs and lows dealing with this agency—been there longer than Chris Miller. However, the "highs" outweigh the "lows." I'm very appreciative of the services they've provided, and the reasonably low rates. My most recent interaction with the agency was today with Kiara. She has always been so sweet, respectful, patient, and professional. She doesn't hesitate to tackle the issues I bring her way, and she never has me waiting more than an hour or two before getting back to me. It's a breath of fresh air to have someone with such a pleasant disposition answer the phone, helping callers with the many issues that come with life. Thanks so much Kiara. . . don't let your encounters with the obstinate people of the world, change how you choose to interact with all others! Peace & Blessings"
We responded:
"Thank you, Leonora, for sharing your experience with us! I'm glad to hear that the positive experiences have outweighed the challenges over the years. It's wonderful to know that Kiara has been so supportive and attentive in addressing your needs. We truly value your long-standing relationship with our office and are committed to maintaining the level of service you appreciate. If there's anything else we can assist you with, please feel free to reach out. Peace & blessings to you as well!"
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Felipe Correa Legisos

April 22, 2026

5  out of  5
rating by Felipe Correa Legisos
"Olivia Crespo was incredibly helpful throughout my car insurance process. She assisted me with both of my vehicles and made what could have been a difficult process simple, fast, and stress-free. She is always responsive, patient, and willing to answer all my questions. I highly recommend Olivia to anyone looking for excellent service and reliable support."
We responded:
"Hey, Felipe! Thank you for sharing your experience and for mentioning the pricing. We’re glad Olivia was able to help with both of your cars and make the process feel simple and quick. It’s great to hear her responsiveness and patience stood out while answering your questions. We appreciate your recommendation and your support means a lot to our team."
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Michael Murray

April 15, 2026

5  out of  5
rating by Michael Murray
"Chris is Great guy. Has taken care of my auto and life insurance for overall decade!!"
We responded:
"Thank you, Michael! I'm glad to know you've been satisfied with your insurance for so long. We truly appreciate your trust and loyalty over the years. If there's anything else we can do for you, just let us know!"
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Olcay Oden

April 11, 2026

5  out of  5
rating by Olcay Oden
"Excellent service! Kiara handled everything quickly and professionally. Very smooth process. Highly recommend."
We responded:
"Thank you for your review, Olcay! I'm happy to hear that Kiara provided you with quick and professional service. It's great to know the process went smoothly for you. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Dhruv Vaghani

April 10, 2026

5  out of  5
rating by Dhruv Vaghani
"good experience easy to buy.Olivia was really helpful over the call and explained everything clearly."
We responded:
"Thank you for your review! I'm happy to hear that you had a good experience and found the process easy. Olivia is indeed a valuable part of our team, and I'm glad she was able to assist you clearly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kathleen Boyer

March 30, 2026

5  out of  5
rating by Kathleen Boyer
"Chris Miller State Farm office in Washington DC has been an exemplar of excellent customer service over the years. I am a customer experience professional so I’m speaking from several angles of experience. They patiently put up with my endless questions, requests, and policy changes. Kiara Rivera is a saint. If you are looking for a car or home insurance agent in DC, this office is top notch. They turn things around the same day. I’ve never been disappointed."
We responded:
"Thank you, Kathleen! I'm so happy to hear about your positive experience with our office. It's wonderful to know that Kiara and the team have been able to assist you with your questions and policy changes. We strive to provide top-notch service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Sydnee W

March 20, 2026

5  out of  5
rating by Sydnee W
"Kiara was super helpful when I needed to get a new renters insurance policy in less than 48 hours. She was super responsive and worked with me to get it done! I appreciated her help!"
We responded:
"Thank you, Sydnee! I'm happy to hear that Kiara was able to assist you so effectively with your insurance policy. Our team is dedicated to providing responsive and efficient service. If you need anything else, feel free to reach out!"
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kevin wells

March 20, 2026

5  out of  5
rating by kevin wells
"Working with Heather was so streamlined and easy. She made the entire process much more manageable."
We responded:
"Thank you, Kevin! I'm happy to hear that Heather made your experience smooth and manageable. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Bruce Claggett

March 16, 2026

5  out of  5
rating by Bruce Claggett
"I have been a customer with State Farm and have been a satisfied customer with Chris Miller Insurance Agency. Excellent choice!!"
We responded:
"Thank you, Bruce! I'm glad to hear you're satisfied with our service. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Gina H.

February 11, 2026

5  out of  5
rating by Gina H.
"Heather & State Farm has OUTSTANDING & EXCELLENT customer service."
We responded:
"Thank you, Gina! I'm happy to hear that Heather and our team provided you with outstanding service. We’re committed to maintaining this level of excellence for all our customers. Let us know if there's anything else we can assist you with!"
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DeWayne Holley

January 23, 2026

5  out of  5
rating by DeWayne Holley
"Outstanding services and excellent customer service!"
We responded:
"Thank you, DeWayne! I'm happy to know you found our services outstanding and appreciated our customer service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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PELEANA MOSES-LEWIS

January 8, 2026

5  out of  5
rating by PELEANA MOSES-LEWIS
"I'm a loyal State Farm at ChrisMiller Insurance Agency and all I can. Say is that they are the best in DC"
We responded:
"Thank you, Peleana! I'm happy to know you're satisfied with our service and consider us the best in DC. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
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Makiya Johnson

January 7, 2026

5  out of  5
rating by Makiya Johnson
"I worked with Chris Miller for 10 years. He's great with what he does."
We responded:
"Thank you, Makiya! I'm happy to know that you've had a positive experience working with our office over the years. Your support means a lot to us. If you ever need anything, feel free to reach out!"
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kenyatta turner

January 6, 2026

5  out of  5
rating by kenyatta turner
"Recently purchased life insurance and my experience has been remarkable with Chris Miller Insurance Agency!!"
We responded:
"Thank you, Kenyatta! I'm happy to hear that your experience with us has been remarkable. We’re committed to providing excellent service and are here for any questions or future needs you may have. Thanks for choosing us!"
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Shawnna Brown

December 8, 2025

5  out of  5
rating by Shawnna Brown
"Chris Miller is wonderful!! His delivery and execution is phenomenal."
We responded:
"Shawnna, thank you for your fantastic feedback! I'm happy to know that our delivery and execution met your expectations. If you ever need anything else, feel free to reach out!"
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Frehiwet Gebreamilack

November 14, 2025

5  out of  5
rating by Frehiwet Gebreamilack
"I have been a customer with Chris Miller for o er a decade. And I reco.mend he and his team for excelle t service and prompt redponse"
We responded:
"Thank you, Frehiwet, for your wonderful feedback! I'm happy to know that you have been satisfied with our service for over a decade. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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marc P

October 24, 2025

5  out of  5
rating by marc P
"I have been with State Farm for over 30 years. My claims have always been handled promptly. Chris and team are great to work with and always answer any questions that I have."
We responded:
"Marc, thank you for your loyalty over the past 30 years! I'm happy to hear that your claims have been handled promptly and that the team has been helpful. We're always here to answer any questions you might have. Let us know if we can assist with anything else!"
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aron hintsaabraha

October 14, 2025

5  out of  5
rating by aron hintsaabraha
"I have been with Chris Miller for over 10 years and it has been a great experience for my insurance needs. The best!!"
We responded:
"Thank you, Aron, for your loyalty over the past decade! I'm happy to know that you've had a great experience with us for your insurance needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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David Kafoure

September 9, 2025

5  out of  5
rating by David Kafoure
"I have been with Chris and his team for 5 years and they are fantastic. Most important, they are extremely responsive with policy renewals and any changes, questions or issues. Shout out to Kiara who I have interacted with a number of times. I never wonder if they received my message and I never have to follow up - service is top notch, friendly and they will go above and beyond to get you the best rates. Thank you for making it so easy!"
We responded:
"Thank you, David, for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our team over the past five years. Kiara and the rest of us are committed to providing responsive and friendly service, and it's great to know that our efforts are appreciated. We're always here to help with any future needs or questions!"
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Andre Watkins

August 29, 2025

5  out of  5
rating by Andre Watkins
"Best Agency. Best in Business!! Thanks Chris for always taking care of my families insurance needs"
We responded:
"Andre, thank you for your fantastic feedback! I'm happy to know that you feel well taken care of with your family's insurance needs. Our team is always here to assist you. Let us know if there's anything else we can do for you!"